personal information we collect
when you visit the site, we automatically collect certain information about your device, including information about your web browser, ip address, time zone, and some of the cookies that are installed on your device. additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. we refer to this automatically-collected information as “device information.”
we collect device information using the following technologies:
- “cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. for more information about cookies, and how to disable cookies, visit www.allaboutcookies.org
- “log files” track actions occurring on the site, and collect data including your ip address, browser type, device type, referring/exit pages, and date/time stamps.
additionally when you book for an event or attempt to make a booking through the site, we collect certain information from you, including your name, address, names of other attendess, email address, and phone number. we refer to this information as “booking details.”
how do we use your personal information?
we use the booking details that we collect generally to complete any bookings you place or attempt to place through the site. additionally, we use this booking details to:
communicate with you;
screen our bookings for potential risk or fraud; and
when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
we use the device information that we collect to help us screen for potential risk and fraud (in particular, your ip address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
sharing your personal information
we share your personal information with third parties to as part of the booking process. specifically, we supply your details to the organisation that is hosting the event you are booking for. we also use google analytics to help us understand how our customers use the site. you can read more about how google uses your personal information here. you can also opt-out of google analytics here.
finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
do not track
please note that we do not alter our site’s data collection and use practices when we see a do not track signal from your browser.
when you place an booking through the site, we will maintain your booking details for our records unless and until you ask us to delete this information.
for more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org.